Privacy Policy

Trek & Travel

Trek & Travel (“we”, “our”) operates the website TrekVisa.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our Site and use our services, including visa application forms, account registration, and secure payments.

1. Information We Collect

🔹 1.1 Personal Information (PII)

You provide this information when:

  • Creating an account
  • Submitting a visa application form
  • Making an online payment

Examples:

  • Full name
  • Email address
  • Phone / WhatsApp number
  • Nationality, country of residence
  • Date of birth
  • Passport number and expiration date
  • Uploaded files (photo, passport, admission letter)

🔹 1.2 Automatically Collected Data

We may automatically collect:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent

🔹 1.3 Cookies and Tracking Technologies

We may use:

  • Cookies
  • Local storage
  • Web beacons

to improve user experience and analyze website traffic. You can disable cookies, but some site features may not function.

2. How We Use Your Information

🔹 Visa Application Processing

We use your information to prepare and process your visa application with the relevant authorities:

🔹 Communication

We may use your information to:

  • Confirm your submissions and payments
  • Respond to inquiries
  • Provide updates about your visa application

🔹 Secure Payments

Payments are processed via secure gateways (e.g., PayPal). We do not store credit card information.

🔹 Analytics and Improvement

We may analyze data to improve our website and services.

3. Information Sharing

🧾 Visa Authorities

We share information with:

  • IRCC (Canada)
  • UK Visa & Immigration
  • US Embassy
  • Schengen Visa processing centers
  • Other authorities necessary for visa processing

🛡️ Service Providers

We may share information with trusted partners:

  • Hosting providers
  • Payment gateways
  • Analytics services
  • CRM and internal tools

4. Security

We protect your information using:

  • HTTPS and SSL encryption
  • Firewalls
  • Access controls
  • Regular security audits

5. Your Rights (depending on your region)

  • Access your information
  • Correct inaccurate data
  • Delete your information
  • Restrict processing
  • Data portability
  • Object to processing

6. Children’s Privacy

Our services are not directed to children under 13 years old (or the applicable age), and we do not knowingly collect information from them.

7. International Data Transfer

Your data may be transferred outside your region (e.g., servers in Canada, UAE, US) with appropriate safeguards.

8. Changes to This Policy

We may update this policy. The “Last updated” date reflects changes.

9. Contact

For questions about this policy:
Email: info@trekvisa.com
Website: https://www.trekvisa.com

✅ References & Official Sources: